Public Notices & Public Service Announcements

JCP&L Warns Customers About Possible Scams

Morristown, N.J. – Jersey Central Power & Light (JCP&L) reminds customers to beware of telemarketers and door-to-door salespeople claiming to be employees of JCP&L or FirstEnergy.

Some third-party salespeople are reportedly using deceptive and/or aggressive tactics to convince customers to switch electric generation suppliers. While JCP&L customers have the right to choose an alternative generation supplier under New Jersey's Energy Choice Program, the company urges customers to be cautious if they are contacted via phone or approached at their home, particularly if the salesperson claims to be affiliated with JCP&L.

JCP&L reminds customers that, if they choose to shop for their electricity supply, they should evaluate all offers carefully and pick the one that is best suited for their situation. In addition, before switching, customers should be sure they fully understand all the terms of any supplier's offer. Resources on electric deregulation and the New Jersey Energy Choice program are available on the JCP&L website at www.firstenergycorp.com/customer_choice/new_jersey.html, or on the BPU's website at www.nj.gov/bpu.

Customers with concerns about third-party suppliers should contact the BPU by calling the complaint hotline at 1-800-624-0241, or by submitting a complaint online: www.state.nj.us/bpu/assistance/complaints/index.html.

JCP&L is a subsidiary of FirstEnergy Corp. (NYSE: FE). JCP&L serves 1.1 million New Jersey customers in the counties of Burlington, Essex, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union and Warren. Follow JCP&L on Twitter @JCP_L, on Facebook at www.facebook.com/JCPandL, or online at www.jcp-l.com.